Shipping policy
Dearest Customer
We hope you're enjoying your experience with Sage’s Sparrow Skincare. As part of our commitment to providing the best possible service, we wanted to share some important details regarding our shipping policy.
**Shipping Timeframes:**
- **Processing Time:** Orders are processed within 2-3 business days.
- **Domestic Shipping:** Once processed, orders will arrive within 5-10 business days.
- **International Shipping:** Delivery times vary by destination, typically between 7-14 business days.
**Shipping Costs:**
- **Standard Shipping:** vary depending on where we are shipping and free shipping applies to CANADIAN ORDERS ONLY.
- **Express Shipping:** Available at checkout for an additional fee.
**Tracking Your Order:**
Once your order has been shipped, you'll receive a confirmation email with a tracking number. You can use this to track your package through either Canada Post or UPS
**Important Information:**
- We do not ship on weekends or holidays.
- Customs and import duties may apply for international orders, which are the responsibility of the customer.
- Please ensure your shipping address is accurate to avoid any delays or additional fees.
We value your business and are here to help with any questions or concerns you may have. Simply reply to this email or reach out to our customer service team at Kimberly@alchemyofsagessparrow.ca
Thank you for choosing Sage’s Sparrow Skincare for your beauty needs!
Warm regards,
Kimberly