Refund/ Return Policy

Due to the personal nature of skincare, we cannot accept returns of opened or used products.

We understand that every skin is unique, and occasionally a formulation may not be the right fit.

If you experience sensitivity or find a product isn’t compatible with your skin, please contact us within 30 days of purchase.

We’re happy to discuss your experience and offer a suitable replacement where appropriate. We cover the cost of the replacement product; customers are responsible for shipping.

If your order arrives damaged or defective, we’ll arrange a replacement at no additional cost.

No return of the original product is required.

We do not accept returns on gift cards.